Launch, scale, and grow your business services offering
Our Business Services Solution is an innovative solution expressly for communications-service providers who are looking to expand into the Business services arena. It allows you to more effectively deliver business-class voice, video and data services to businesses of all sizes.
Working closely with our clients, we have developed this solution to leverage proven aspects of our residential ACP suite as a foundation while also extending powerful new capabilities to commercial operations. Drawing on our billing and customer interaction management expertise, our Business Services Solution will provide key portfolio management, revenue management, order management, reporting and workforce management capabilities tailored specifically to the unique needs of your business customers. With this application suite, you will be able to manage the entire business-services lifecycle.
This suite provides distinct support and value if you are aiming to tap the multi-billion-dollar business/commercial services market. Our solution:
- Delivers an out-of-the-box solution with business rules, business processes, and system integration points tuned specifically to the business-services market
- Significantly reduces expenses by automating ordering, provisioning, billing and service processes
- Continuously streamlines customer acquisition, ordering, provisioning and installation management activities and improves reliability of service processes at key customer touchpoints
- Enables innovative bundling capabilities through one system across a complete spectrum of voice, data and enhanced services
- Reduces time and cost to support new services, service bundles and price plans